Acceptance of Terms

By accessing or using our Site or purchasing products from The Good Health (TGH), you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and all other rules and policies applicable to our services. 

Eligibility

The Good Health (TGH) provides an online platform for the purchase of Natural and organic food, beauty and other utility products. To make a purchase, you must be at least 18 years old and capable of entering into legally binding agreements under Indian law. By using this Site, you confirm that you meet these requirements.  

Product Information 

Product Descriptions

We strive to provide accurate descriptions of all products. However, we do not warrant that descriptions or other content on the Site are entirely accurate, complete, or error-free. If you receive a product that is not as described, please refer to our Returns and Refunds Policy. 

Certification and Standards  

All our products comply with The Food Safety and Standards Authority of India (FSSAI) standards, as available. For specific certifications and standards, please check the product details.

Orders and Payments  

Placing Orders

When you place an order on our Site, it constitutes an offer to purchase. you agree to pay the total amount, including the product price, taxes, shipping, and any applicable fees. We reserve the right to accept or reject any order at our discretion. Once accepted, you will receive a confirmation email with order details.

Payment

We accept various payment methods, including credit/debit cards, UPI, net banking, and other online payment gateways. By providing payment information, you warrant that you are authorized to use the selected payment method and authorize us to charge you the total amount, including applicable fees.

Pricing

Prices on our Site are subject to change without notice. All prices include applicable taxes under Indian law but may exclude delivery charges. 

Shipping and Delivery

Shipping Policy

Our Shipping and Delivery Policy governs the shipping of products and is incorporated into these Terms of Service. Please refer to our Shipping and Delivery Policy for more information. Estimated delivery times will be provided upon order confirmation but may vary due to external factors. All shipping times are estimates and cannot be guaranteed.

Delivery Charges

Delivery charges, if any, are added to the total price and will be visible at checkout. Free shipping offers may apply based on specific promotions or purchase thresholds.

Delivery Acceptance

Upon delivery, please inspect your package for accuracy and condition. Any damages or discrepancies should be reported to us within 24 hours of delivery.

Returns, Refunds, and Cancellations

Return Policy

Due to the perishable nature of organic and natural food products, only select items are eligible for returns. Please review our Return Policy for specific return-eligible products and return windows.

Refunds

Please review our Return and refund Policy for specific refund eligibility and window. Refunds will be issued to the original payment method, subject to any deductions for return shipping fees where applicable. 

Order Cancellation

Upon delivery, please inspect your package for accuracy and condition. Any damages or discrepancies should be reported to us within 24 hours of delivery.  You may cancel your order before it is shipped for a full refund. If an order is already shipped, cancellation is not possible, and a return request must be initiated per our Return Policy.

Intellectual Property

Ownership

All content on this Site, including text, images, graphics, logos, and product information, is the intellectual property of The Good Health (TGH). Unauthorized use, reproduction, or distribution is prohibited.

Trademarks 

All trademarks, logos, and service marks displayed on the Site are registered and unregistered marks of The Good Health (TGH) or third parties. Unauthorized use of these trademarks is prohibited.

User Conduct

Prohibited Activities

You agree not to use our Site to: 

• Engage in any unlawful activity.
• Misrepresent or impersonate any individual or entity. 
• Distribute viruses, malware, or other harmful code. 
• Infringe on the intellectual property rights of others.

Limitation of Liability

The Good Health (TGH) and its affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this Site or any products purchased through it. This limitation applies to any damages from loss of profits, loss of data, or personal injury.

Warranties and Disclaimers

Product Warranties

We provide no express or implied warranties regarding the products sold on this Site, other than those required by Indian law.

Site Access

We do not guarantee that access to our Site will be uninterrupted, error-free, or free from viruses or harmful components.

Indemnification

You agree to indemnify and hold harmless The Good Health (TGH) and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms, misuse of the Site, or violation of any third-party rights.

Privacy Policy

Our Privacy Policy, which explains our data collection and handling practices, is incorporated into these Terms. By using our Site, you agree to our Privacy Policy.

Changes to Terms of Service

The Good Health (TGH) reserves the right to modify these Terms at any time. Changes will be effective upon posting on this Site. Continued use of the Site constitutes acceptance of the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by Indian law. Any disputes arising under these Terms shall be resolved exclusively in the courts of [City, State, India].

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

A2Z Naturopathy 

D.no 21-140/25, 

Atkinson School Road, Gollapudi, Vijayawada, 

AP - 521225 Email: care@thegoodhealth.co.in

Phone: +91-9966988888.